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Workplace experience

    Workplace experience

CONNECTING PEOPLE WITH BUILDINGS, SPACES AND BRANDS

Buildings and spaces are things we know a lot about. And connecting people with buildings and spaces is what we pride ourselves on. We know your space is unique. So is your business, and so are your people. We get it. So let's talk more about your space and how we can support it to perform at its best.

So, whether you're part of a law firm, bank, managing agent or retailer, we can help your property, your workspace, and consequently your people to perform better. Our single services like catering, cleaning, maintenance and security, and our integrated and total facilities management solutions help over 2,000 commercial organisations make measurable improvements to their working environments every day. 

Understanding the science behind effective workplaces

Over the past 20 years the workplace industry in the UK has been fixated on improving asset efficiency. But somewhere along the line, we forgot about the impact this h...

Decoding the workplace experience

The smell, noise and temperature of the working environment are among the main factors that influence employees’ experiences of the workplace and can impact productivi...

Nine Ways Customer Experience Impacts Consumer Behaviour

The science of the customer experience – nine ways it impacts consumer behaviour

Buildings Matter, But People Matter More

Creating environments that harness knowledge and creativity and which also respond to people on a human level is vital to commercial success.

A Guide To Improving Employee Productivity Through The Workplace Environment

Changing expectations: what people want from the buildings of the future?

Six Ways Environmental Factors Can Influence Employee Performance

Cognitive performance can be influenced by hundreds of factors and scientific research has only really begun to scratch the surface in understanding how these factors ...

A Holistic Approach To Workplace Dining

Understanding and responding to the needs of employees in the workplace is vital to helping businesses attract and retain the best talent, as well as supporting people...

Keeping Shop Doors Open In An Online-World

With the rise of online shopping, traditional retail and leisure centres have to work harder to create dynamic, exciting experiences that make customers want to return.

Driving Commercial Value With Lessons From The Consumer World

A business’ most important asset is its people. From top strategic decision makers to support teams, successful organisations rely on attracting and retaining the best...

The science series

Interserve launches its two-year research programme to better understand the best available science and practices associated with designing and delivering excellence in workplace experiences.

REPORT 1: the science behind effective workplace experiences

REPORT 2: Decoding the workplace experience

REPORT 3: Designing and delivering effective workplace experiences

REPORT 3: Designing and delivering effective workplace experiences

REPORT 4: Designing for workplace consumers - learning from excellent customer experience

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